Returns & Exchanges
At ZanduCare, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your ZanduCare account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging and include the printed return authorization form inside the box.
- 3.Ship the Item
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.